Return Policy and Procedure
The return policy of Clearly Innovative Home and Office Products, due to the nature of the glass product, is to only accept returns of non-custom products that are in their original and unopened boxing, and all returns must be pre-approved in writing by the company.
Products that have been un-boxed and/or used may not be returned. Products that have been discontinued and are no longer offered, may not be returned.
All approved returns must be prepaid with freight or delivery paid by the buyer.
Approved returns will be credited at the invoice price, not including any shipping or delivery costs or charges. Under no circumstances will cash refunds be granted.
Returns must be authorized within 30 days of delivery or shipping.
This policy will remain in effect until changed by time to time by the company.